Queue Management System(QMS)

Queue Management System consists of an Android Phone with Application,Bluetooth Printer for issuing Token to the visitor, A Back End server application for receiving token information, receiving token call information, and sending token information for display, an LED display with voice announcement for, receiving and display of the Token Number at the visitor waiting area, and a Counter Calling Device, which can be an Android Mobile with an application or an Embedded Device.

In this model, the QMS Application is installed in the android device for, initiating the Token for the visitors at their time of arrival. The Android Device will be provided to the employee in the reception who will welcome and enquire the requirement of the visitor, and allot the Token from his android phone or tablet through Bluetooth printer. This information will be send to the sever application, through WiFi from the Android mobile.

THE WORKING SOLUTION

The working Solution will have the following components.

  1. Locally hosted Web application for counters.
  2. Android Application with Printer for Token Dispenser.

The QMS solution can be hosted in the Server locally and can be made accessible on the browser which is compatible with Computers,Tablets and Mobile Phones. The System is pre - configured with Number of Token dispenser, Printers, Departments, Calling counters and Displays based on the requirement. The browser oriented logins will be provided for the Users according to the pre configured details.

The Token Dispensers will be a Android Application. Bluetooth or Wifi Printer will be connected with the Mobile or Tablet. The Token calling from the counters can be displayed in the centralized or individual displays (TV/PC/TAB/MOBILE) based on the requirement.

STEP BY STEP WORKING OF THE SYSTEM

  1. The customer will reach the dispenser which can be PC/TAB/MOBILE , Select Tab. The Token Will be Generated in Printer.
  2. The details of the tokens will be displayed in the screen and the Clerk/operator can select the Token and call the Customer with the help of TV display.
  3. Based on the Number called the Customer will approach the counters and Provide the Token.
  4. Based on that the Tokens of the customers the TV display will display the same.

FEATURES

TOKEN DISPENSER

The Token Dispensers will be a Android Application.

PRINTERS

Bluetooth or Wifi Printer will be connected with the Mobile or Tablet..

DEPARTMENTS

The System is pre - configured with Departments based on the requirement.

CALLING COUNTERS

The Token calling from the individual counters.

DISPLAYS

The Token displayed in the centralized or individual displays (TV/PC/TAB/MOBILE) based on the requirement.

CONTACT INFO

VISIT US

Plot No.14A, Kinfra Small Industries Park, Menamkulam, St.Xaviers College P.O, Thumba, Trivandrum, Kerala- 695586. INDIA

MAIL US

info@softlandindia.co.in

CALL US

+91-471-2704090 / +91 8111888000 / +91 8111888029

WORK HOUR

Mon - Sat: 09.15 AM - 17.30 PM

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